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A+ Certification Is A Testing Program Sponsored By The Computing
Technology Industry Association (Comptia) That Certifies The Competency Of
Service Technicians In The Computer Industry.
Anyone Who Wants A Nationally -
Recognized Credential As A Competent Computer Service Professional Can Take The
A+ Exams.
The Program Is Backed By Major Computer Hardware And Software
Vendors, Distributors, Resellers And Publications, As Well As A Leading Industry
Service Organization, The Association Of Field Service Management, Inc.
The
Test, Which Is Administered By Drake Prometric (Bloomington, MN), Was First
Available In July 1993, With Periodic Updates Since Then.

Earning A+ Certification Means That You Possess The Knowledge,
Skills, And Customer Relations Skills Essential For A Successful Computer
Service Technician, As Defined By Experts From Companies Across The Industry.
The Exams Cover A Broad Range Of Hardware And Software Technologies, But Are Not
Related To Any Vendor-Specific Products.
More Than 40 Organizations Have
Contributed Time And Budget Resources To Develop The A+ Computer-Based Tests.

To Become Certified, You Must Pass Two Test Modules – The Core
And One Of Two Other Specialties, Either The Microsoft™ Windows/Dos Module Or
The Macintosh Module.
When Candidates Pass The Core Plus A Specialty, They Receive A
Certificate That Mentions The Specialty Module They Passed, Such As:
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A+ Certification Exam
With A Specialty In Microsoft™ Windows®/DOS® Environments
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A+ Certification Exam
With A Specialty In Macintosh™ OS-Based Computers |
Enhanced Exams' Went
Live' In April 1995, Candidates Who Pass The Two Computer - Based Test Modules
Become Certified, Demonstrating Knowledge Of Configuring, Installing,
Diagnosing, Repairing, Upgrading, And Maintaining Microcomputers And Associated
Technologies.

Individual Service
Technicians Gain Valuable Benefits From Becoming A+ Certified, Including:


Developing The A+ Service
Technician Test Modules Is A Rigorous, Continuous And Thorough Process,
Resulting In Statistically - Proven Validity And Reliability.
A Long List Of Comptia Member Companies, Including The World's Largest Computer Vendors,
Distributors, Resellers, And Third-Party Maintenance Organizations, Joined
Together To Develop The A+ Test.
Committees Consisting Of Comptia Members Spent
Hundreds Of Hours To Develop A Certification Program That Is Relevant To The
Industry As A Whole.

They Contributed Enormous
Resources To Ensure That All Aspects Of The A+ Certification Exams Meet The
Highest Quality Standards.
Hands-On Service Technicians From Manufacturers And
Resellers Defined The Test Content.
The Questions Were Written By Experts In The
Field Of Microcomputer Service. A Multi-Level Review Process For All The
Questions Ensured That They Are Accurate As Well As Psychometrically Sound.
Those Who Participated In Writing The Questions And Reviewing Them Are Confident
That Candidates Will Find The Tests Tough But Fair.
The Representatives From Comptia, With The Assistance And Advice Of Drake Prometric
Experts Who Administer The Test, Prepared The
Examination.
The Two Organizations
Jointly Hold Responsibility For Its Validity.

The Following Is A List
Of The Organizations That Have Funded The Development Of And On-Going
Enhancements To The A+ Certification Program:
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AMERICAN INSTITUTE |
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AMERICAN POWER |
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AT&T GLOBAL INFORMATION SYSTEMS (FORMERLY NCR/AT&T)
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AURORA/CENTURY COMPUTER MARKETING |
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BANCTEC SERVICE CORP |
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COMPAQ COMPUTER CORPORATION |
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COMPUTER RESELLER NEWS (CMP PUBLICATIONS, INC.)
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COMPUCOM SYSTEMS INC |
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COMPUSA |
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COMPUTER CURRICULUM CORPORATION |
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CONNER PERIPHERALS |
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DATA TRAIN INSTITUTE |
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DIGITAL EQUIPMENT CORPORATION |
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ENTEX INFORMATION SERVICES |
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EPSON AMERICA, INC. |
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EXIDE ELECTRONICS GROUP INC. |
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GE CAPITAL TECHNOLOGY Service |
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GE INFORMATION |
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HAYES MICROCOMPUTER PRODUCTS, INC. |
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HEWLETT-PACKARD COMPANY |
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IBM EDUCATION & TRAINING |
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IBM PC COMPANY, N.A. |
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INACOM CORPORATION |
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INGRAM MICRO INC. |
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INTEL CORPORATION, INC. |
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INTELLIGENT ELECTRONICS, FRANCHISE DIVISION, INC. |
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LEARNING TREE |
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LEXMARK |
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MICROAGE INC. |
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MICROSOFT CORP. |
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OKIDATA |
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PACKARD BELL ELECTRONICS |
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PC PARTS EXPRESS |
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PERMOND SOLUTIONS GROUP INC. |
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PC WEEK (ZIFF-DAVIS PUBLISHING) |
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SELF TEST SOFTWARE |
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SERVICE NEWS |
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SHL TECHNICAL SERVICE |
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SYSTEMS & SUPPORT MANAGEMENT
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TANDY SERVICES/COMPUTER CITY |
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TECHFORCE |
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TECHNOLOGY SERVICE SOLUTIONS |
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TOSHIBA AMERICA INFORMATION SYSTEMS INC. |
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U. S. ROBOTICS INC. |
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VAR BUSINESS (CMP PUBLICATIONS, INC.) |
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VANSTAR |
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WANG LABORATORIES |
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WAVE TECHNOLOGIES |
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WURTS & ASSOCIATES |
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ZENITH DATA SYSTEMS/GROUP BULL |
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Recognized Proof Of Professional Achievement
Enhanced Job
Opportunities
Opportunity For Advancement
Training Requirement
Customer
Confidence
Widespread Acceptance Of The A+ Credential
Lower
Training Costs
Customer Satisfaction
Self-Regulation Of The Industry |

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